Showing posts with label bureaucracy. Show all posts
Showing posts with label bureaucracy. Show all posts

Thursday, March 6, 2014

Physiotherapy Gets Sillier

Back in 2012 I did some physiotherapy at the Clinica Alemana for something extremely boring and muscle-related.  Things were silly there. Recently, the something boring and muscle-related returned and I am back in physio again. During the year and a half since i was out of it, things have gotten sillier.
            I started my course of treatment with an an evaluation with a physiotherapist. I arrived, I took a number and I waited to be called up. And eventually, I was.
             "I have an evaluation today." I said. "At eleven o’clock. Name of Tabubilgirl.” 
The receptionist looked at me strangely and tapped her computer keyboard. She pointed to a chair against the far wall and told me to go and sit. Obediently, I sat. And waited.  And waited some more. After almost an hour, I heard my name -
            “Tabubilgirl!” A woman cried.  “Tanto tiempo! (It's been so long!)  So good to see you!  But-” and her face took on the same puzzled look the receptionist had worn – “What on earth are you doing here?”
             I blinked. “I have an evaluation at eleven. With you.”
            “But the receptionists called me yesterday to tell me you’d cancelled.”
            “The receptionist called me yesterday to confirm!”
             She squinted. “What time did they call you?”
            “Around eleven?”
            “They called me in the afternoon. You weren’t coming. They said you were very definite about it. So I filled your slot with someone else.  But that person cancelled, so you got lucky.”
            And I had my evaluation after all.

After the evaluation I went back out and took another number number and waited to speak to a receptionist to schedule times for my physio sessions.
            “My physio said 9:30 on Tuesdays, Thursdays, and Saturdays." I said. "For six weeks."
            “That’s complicated.” The receptionist said. “Let me write that down. What did you say your name was?”  She turned over an invoice and wrote in pencil on the back 'Tuesday, 9:30. Thursday. 9:30. Saturday. 9:30.'  Laboriously, she entered each one of the eighteen dates individually into the physiotherapy calendar, asking - and forgetting - my name and RUT (national ID) number for every single one.
            On my left a young woman had arrived to sign in for a session. Her receptionist frowned at her. “You don't have a session today. You’re here for an evaluation. Have you ever been to the Clinica Alemana before?”
            “I’ve been coming here for three weeks! My physiotherapist is inside waiting for me!”
            “That’s impossible.” The receptionist said. “I have you down for an evaluation this morning.  There are no other records-”
            My receptionist cleared her throat. “I’ve entered all your dates.” She said.  “Now you need to go downstairs to the main accounts department and pay.”
            "Can't I pay here?"
            "Of  course not."
            "But I just paid you for my evaluation."
            "That's different."
            I opened my mouth to ask why, but she scowled at me, so I went downstairs to the main accounts department and took a number and queued there for a while.

When I came back to Physiotherapy, my receptionist must have been feeling magnanimous, because she beckoned me right up to her desk and took the invoice from me with a pleased sigh.
            “Now that’s done,” she said, “I can enter your hours in the computer. What did I do with that paper?” She fussed with the papers on the desk in front of her. “Tuesdays – and Thursday – and Wednesdays? No. Fridays? Where DID that bit of paper go?” 
            “Didn't you just put me in the computer?” I said.
            “Not formally." She said. "That was only informally. Now I’ve got your invoice, I can put you in again. Formally. Starting next Tuesday, is that right? Tuesday at 9:30. And Thursday at 9:30.  And Saturday at 9:30.  And Tuesday at 9:30- This is complicated. I'd better write this down first.”
            On my right, an elderly man was checking in for an evaluation.
            “No you’re not.” His receptionist said. “You’re booked in for a session with Sandra.  She’s waiting for you.”
            “I don’t know any Sandra. I’m here for an evaluation.”
            “Your evaluation was LAST Thursday. It’s right here in the computer-” 
            “But I’ve never BEEN here before-”

I left the Clinica smiling peaceably and feeling much better about the state of the universe.

Tuesday, February 25, 2014

Seriously last post about the renovation. Honestly.



You can blame the cats. We hadn't planned to replace the floors in the bedrooms when we renovated the place. Yes, the carpets were a little manky-looking, but manky-looking is okay, isn't it? We'd give them a good shampoo and replace them with wooden floors a year or so down the line. The budget wasn't infinite, y'know?
            Our contractor Rodrigo pressed his lips together and said absolutely nothing.

It was when the rest of the apartment had been gutted and its floors and walls and furnishings hauled out to the skip,  that we began to smell the Smell.  It was a deep, rich, feline stench that seemed to spread and to strengthen hourly. In the bedrooms the stains in the corners of the carpet blurred and twisted in our tearing vision, stretching out long wavering arms of Smell and reaching up to grab us by the throat. 
            It was cats. Twenty years of cats, to be precise. Twenty years of incontinent cats on a carpet that had never been once washed or wiped, or toweled dry - twenty years of incontinent cats who'd made themselves favorite places in the corners of carpets, and the lower reaches of what had once been drywall  -  and  was now a crumbling font of rich ammonical reek -
Our contractor moved in with crowbars, and I went out and bought floors. 
            I found good floors.  Sturdy and solid and shining, from a firm that positively wallowed in positive affirmations, and which offered me a complete installation for a very good price.
           Everything was sunshine and roses right up to the day of installation - when it turned out that things had gone ever so slightly wrong. 
            The floors had been delivered, all right, but not to us. After the initial irate telephone call of "What the heck did you do with the wood we delivered yesterday? The installation boys are here and say you're hiding it on us!" the company became very cagey on the subject. Persistent questioning disclosed that  the delivery crew had  knocked on the door of an entirely different apartment in an entirely different building at the entirely opposite end of Santiago, and an enterprising somebody had said "why yes, I am Tabubilgirl" and signed for it on the spot.
            I don't know whether she ended up keeping it, but an entirely brand new load of flooring arrived at our address the two days later, and we never ever mentioned it again.

I was gifted with two strong young men to do the installation.  They were apprentices and it was apparently their first week on the job, but they swore that the supervisor's arrival was imminent. Really. Double-swear, and they wouldn't touch so much as a hammer until he came to show them what to do. Double-triple-pinkie-swear, really
            They had sincerity in their eyes, and I had invoices for laundry sinks and hot water heaters to pay, so just imagine my surprise when I came back two and a half hours later and found the job almost complete, with no supervisor in sight.
            The installation had gone iffily. The two young men had a decent grasp of right angles and appeared to know how to use a saw, but their technical knowledge had clearly been exhausted before they got to the complexities of the hammer. I'm not claiming any superiority of technique, but when I hold a hammer, instead of dialing in the location of the blow by approximates and test swings, generally I aim for the nail. 
            Our brand new rooms looked like they'd been ground zero for a convention of clog-dancers rehearsing for the annual stub-toe all-comers.
            "Are you going to replace the floor?"
            "No."
            "Can you give me a reason why not?"
            "Because we won't."
            And that, apparently, was that. After a conversation that was extremely unsatisfactory on all sides, phone calls happened, and I got the opportunity to deliver lines like:
            "I would like to have a reasonable discussion on the subject, one that consists of more than "I can't', 'its not possible', and 'Its not my fault'. At present we are not having that conversation."
            My delivery was splendid - strong and outraged, with hint of fragile wobble and tears. And it only took the company three weeks to get back to me.
  
Pro tempore, we were building bedroom closets. The basic infrastructure had gone up before the new floors went in, but the shelves and the drawers needed building, and our cabinet maker swore black blue and sideways that the only possible place in which to build them was right next to the closets themselves, ("as close as possible for measuring purposes," he said) right in the middle of the brand new master-bedroom floor.
            I offered him the living room. He looked at me scathingly and whistled between his teeth. I insisted on the living room, and helped him out by picking a load of saw-edged fiberboard and carrying it out of the bedroom. He went home early in a fit of pique and when I got to the apartment the next morning, I found he'd beat me by half an hour. He was back in the bedroom, sawing merrily away - bits of fiberboard clattering off of the end of the sawhorse and bouncing off the (formerly) varnished floor.
            While I waited for Rodrigo to arrive, we compromised on a layer of cardboard to cover the floorboards and a dropcloth on top of that, but when I came back from inspecting the installation of countertops in what might someday be the kitchen, the dropcloth had been rudely pushed to the side of the room and the cardboard wasn't anywhere. The carpenter was hammering now, the spent nails pinging gaily off the floorboards, where occasionally, they stuck.
            Words were had.
            "Don't worry about it."  Rodrigo said when he arrived. "I'll talk to him. He'll keep the dropcloth. But don't worry so much - he doesn't want to hurt anything. He's a careful worker. How much damage could there be?"
            Every morning I put that dropcloth down, and every morning it went away - pushed away, scuffed away, dragged away - tools were lost under it, nails were kicked under it, claw-hammers were dropped on it, the claw-points facing down-
            Rodrigo, staring glumly at the mess, said that he'd be happy to go fifty-fifty for a new floor if the flooring company ever called back. And I  began cataloging  scratches with post-it stickers. I was keeping score.

While writing this piece, at this point I stepped away from the computer and went to find Mr Tabubil.
            "I'm writing about the floor." I said. "And I don't know if I should be writing about it. Who's going to believe me? After everything else I've written about this renovation, I feel I'm at a point where the only sensible reaction a reader can have is to say I'm making it all up."
            Mr Tabubil giggled. "You do have to admit-"
            "I know." I said. "It's ridiculous. I've been going through my email and phone records - even I hadn't remembered how ridiculous the whole thing was. Do you remember how when I finally did get through to the flooring company, and they told me that it the situation was entirely my fault?  I hadn't said what sort of installation I wanted. I hadn't said I wanted nice."
            Mr Tabubil burst out laughing.
            "Seriously! I got angry, and eventually they agreed to send a man to look at the floors - and when he did, he arrived two hours before schedule and called me on the telephone, screaming and shouting and calling me the most vile names- and when my voice began to shake, he stopped yelling and very calmly told me that since I had failed to show up for our meeting, any possible consideration of any hypothetical damage was off.
            And when Rodrigo found me, holding the telephone and looking for someone to disembowel, he told me not to take it personally because it was only a regular business tactic."
            "I remember that!"  Mr Tabubil said.
            "He's trying to intimidate you." Rodrigo told me. "Particularly because you're a woman - he knows he did a bad job, and he thinks if he can scare you enough, you'll go away." And I looked at him and lifted my hands and said "But Rodrigo, I will go away. I'm new in town. I'm just a gringo. I've got no contacts - I've got no networks - I've got no leverage - I've got no way to make them fix it."
            And Rodrigo looked at me grimly and said "I might." and went away to make some phone calls and three days later it turns out that suddenly the company was going fifty-fifty with him on replacement floors, no argument, just like he wanted, and he wouldn't say a single word about it. Only I went and did some investigating myself, and it turns out he just might have threatened the company with a city-wide boycott - a whole city full of contractors refusing to let any of their clients use that company for their flooring. All for three new bedroom floors in a little apartment in Providencia. Nobody is going to believe a word of it!"
            Mr Tabubil whooped. "Nobody in North America is going to believe a word of it! But write it anyway. Everyone in Chile will know exactly what you're talking about."

So here's how it went:
On the day of the new installation, I was out shopping in the city. I didn't want to know, and I didn't want to care. Mr Tabubil decided that someone ought to. He told his boss he was working from home that day and took his laptop over to the new flat to watch the show -
Around about 11, my cell phone rang.
            "I don't want to hear it." I said.
            "You do," he said earnestly, "you really do. Guess who the flooring company sent over to install the new floors?" And he giggled. 
            "You're not serious."
            "Yup." He said, and giggled again. "They sent the same two idiots who laid it the first time. Rodrigo is… sort of upset. Listen -" he stopped talking, and in the background of the call I could hear roaring.
            "I" I said, "Am going to go eat ice-cream. And maybe watch a movie."  
            And I hung up. 

Tuesday, February 11, 2014

Almost the last renovation post. Honestly.

A few night ago, Mr Tabubil had a skype call with his sister. I heard her asking “how Tabubilgirl was doing? How’s the blog? I haven’t heard much from her for the last few months-”
            And poor Mr Tabubil got an earful from my direction while he winced and said very carefully into the microphone that "No-o, Tabubilgirl has had to put her life rather on hold for the last six months or so. She's acting pretty cabin-feverish, these days, as well-"
            And then he had to dodge a pillow that had been mysteriously flung out of nowhere right at his head. And another one that was mysteriously aimed right at his computer.
            "You can't hit her." He yelped, his arms wrapped around the monitor. "She's in Washington. How cabin-feverish are you? We’ve reached some sort of delirium state now?"

Hello. I’m back. It’s been a while. I descended into the dark underbelly of the kitchen design industry, and then I clawed my way up and out of the other side, and I no longer come home at night to howl and shred pillows in the privacy of my room.
            Bawling after the fact, in privacy, being less legally compromising than threatening kitchen designers with defenestration as a motivational technique.






The last time I talked about the renovations, we were having an extremely dynamic day.  Among other interesting events, I was on the phone with the head office of a kitchen design company, trying to find out why a delivery of kitchen cabinets wasn’t happening. The call wasn’t going very well.



When the cabinets did finally arrive at the flat – only three weeks after they were completed in the factory, they didn’t actually fit. 
            The dimensions of the cabinets didn’t match the dimensions of the kitchen or the dimensions on the architect’s plans, neither of which corresponded with each other in some rather significant respects. 
            I called the head office to complain, and got a martyred sigh in reply. They’d worked so hard, the Architect said, on those cabinets. They really had. Cutting, gluing, screwing, sanding – her voice got a whole lot crisper and a whole lot harder. Whether or not they actually fitted was now immaterial. They were there. If we wanted new ones we’d have to pay up front for a whole new kitchen. And if we had a problem with that, we could smoke it.
            Eighty decibels of heated opinion later, I had a new set of cabinets on order, with no idea that this was going to be the high water mark of our relationship. In retrospect, I should have dropped the issue and found a new kitchen to go with the cabinets instead.
            Along the way to our finished kitchen, we learned all sorts of things - for example, right about the moment when our building’s residents at the point of defenestrating us, we discovered that our kitchen designers had a whole department of painters and plasterers and general odd-job cleaners and construction specialists on standby – devoted exclusively to the repair of apartments that didn’t actually belong to their clients. In all fairness, they did get the all the apartments on floors two through four of our building completely cleaned up on only two hours notice, but it gave us some serious pause for thought.

Meanwhile, Rodrigo,  our general contractor, was getting curious. And the kitchen countertops had arrived. They were the wrong size, the wrong shape, the wrong material and only five weeks late, but at this point, that was about par for the course.



“I’ve got a friend who does kitchens.” Rodrigo said one afternoon. I was sitting in the half-painted hallway outside the kitchen with my head in my hands. Inside the kitchen, a pair of young apprentices- their very first week on the job-  were sealing the joins in the stone countertops with a silicone almost exactly opposite on the color wheel, and refusing to call a  supervisor on the basis that any discrepancy in color was due to vision problems. Mine.
            But I was fighting back.  By this point in the game, I had the Head Executive of the kitchen company on speed-dial. 
            “He’s an independent contractor, this friend of mine,” Rodrigo said. “He’s pretty busy at the moment. Has all the work he can handle – and more.” 
He waited politely while I dialed the CEO’s number and yelled at an answering machine for a while.
            “They’re not picking up?” He said.
            “That’s the fifth time I’ve called. I think they’re screening my number. Can I borrow your phone?”
             He handed me his cell phone. I dialed and got the answering machine again, so I yelled at it from his phone for a while. 
             Rodrigo scratched the back of his head reflectively.  “I’ve been asking around,” he said. “Everyone in Santiago who does kitchens is pretty busy right now.  Turns out your kitchen company has been kicked off of half their projects in the last six months. You said you got the recommendation from a friend?”
            “Two friends.” I sighed. “Their kitchens were amazing. They couldn’t say enough about these guys. They were swift, professional, timely, good at what they did -”
            From the kitchen came the sound of stone grinding on stone. We both grimaced.
            “They might have been all right when your friends did their kitchens," Rodrigo said.  "What was that,two years ago? But they’re a different outfit now. Too many clients, too many workshops, a new manager-”
            “Who doesn’t return phone calls?”
             He sighed. 
             I sighed.
             In the kitchen, something heavy fell on the tile floor. Someone swore. I put my head back in my hands. “I’ll get Mr Tabubil to call from his office,” I said. “His office switches up the numbers on outgoing calls. The kitchen company can’t keep up.”

At the end of the day it took some serious legal lawyering to get the apprentices out and the kitchen anywhere near finished.  Outside the kitchen, the general contracting was also going swimmingly, on account of how the same day the apprentices arrived with the countertops, our plumber hooked up the new pipes in the laundry, and sealed and painted the wall up behind him – without stopping to leak-test the new seals. Our downstairs neighbors had a bathtub’s worth of things to say about that.
            So did the elderly lady four floors below, who was complaining of a great big waterfall coming through her kitchen ceiling. It was definitely there. It just vanished when other people came around. Why was the floor dry?  It was dry because the puddles drained away through the floor while we were ringing the doorbell.  The only cure was going to be a brand new kitchen of her own – we had some rather nice designers we could pay to do one for her, didn’t we?






Tuesday, August 13, 2013

How I Lost My Innocence


Posting on Tabubilgirl has been somewhat sporadic for the last few months. There's a reason for that. Mr Tabubil and I have bought ourselves a flat - or an apartment, in North-American speak. 
           The flat that we've been renting for the last two years is a wonderful flat.  We love it and we would have lived here forever and ever - were it not for one leeetle issue: 
            The street that runs outside our window is loud. Deceptively pretty, verged with green grass and ancient trees, our narrow little street runs almost all the way from one end of the city to the other. These two lanes are a major cross-town artery, and heavy traffic runs along it from dawn 'til Christmas. Rush hour lasts till ten at night, with all the honking and squealing that go with mile-long traffic jams, and when happily sozzled people, driving with dashing enthusiasm and panache, come back to Santiago from the discotheques in Vina del Mar (a city two hours away on the coast) we have two extra rush-hours at four-thirty every Saturday and Sunday morning. Complete with air-horns.
Sometimes the nicest flat in the world just isn't stay-able.   

            Hunting for a flat to buy is a very different process to hunting for a flat to rent.  The stakes are higher, and the real estate agents are correspondingly more predatory.
            "They'll try anything," my Dad told me. "They'll take you to see places that have nothing to do with what you asked for. They'll guilt-trip you when you tell 'em so - look at you with sorrowful, puppy-dog faces as they explain how they're doing exactly what you asked - only more so, because what they've got right there is better. Don't be buffaloed.  A seasoned estate agent would eat raw puppy dogs for breakfast if it'd help them land a sale. And smile, and offer compliments to the chef."*

After our recent experiences with real estate agents in Australia I wasn't exactly inclined to come down on the side of the real-estate agents, but some of Dad's rhetoric was coming across a wee bit personal - eve bitter. And the very same day that he called me up to talk, a flat showed up on Chile's real-estate website, Portal Inmobilario, that hit every single one of the points on our want-list: it was in the right suburb, situated on the quietest corner of the quietest of streets, and it had a price smack-bang in the middle of our ballpark. There were even photos to go with the listing - not photographs of the insides of bathroom cabinets, or flash-lit corners where ceilings met walls (the people who sell flats on Portal Inmobilario have highly eccentric ideas about what other people want to see) but twenty-six photographs of actual rooms. And the rooms were beautiful
            I called the agent on the listing and made an appointment for that afternoon.  Maybe I had just  circumvented the whole puppy-eating circus and found the place on my very first go. I was so optimistic that I invited my mother-in-law to come with me. Just in case it was so much too good to be true that I needed a strong mind to provide a balancing opinion. The price was low, for what we'd be getting. Perhaps there were problems with the drains? We could deal with drains - a week or two with a good plumber and Bob's your proverbial, right? The place was a gem - there were photos to prove it!   


When we arrived at the address on the listing, we found the agent waiting for us outside a smart, freshly painted little block of flats.  There was even a tightly manicured garden of flowers out front.  It was lovely. 
            The agent smiled warmly and held out a hand. "Charmed"  he said, and turning his back on us, he walked briskly away up the street.  "If you'll follow me -" he called over his shoulder, "we don't want to be late."
            Running after him, I caught his arm and very politely (I like to think) asked him what the heck he thought he was playing at.
            "Oh!" He said. His eyes were very wide and very surprised. "You thought that this was-?  Oh no. Oh dear me, no. We don't give out the real addresses of the places we're selling." 
            He explained to me that in Chile, real-estate agents have to give out inaccurate addresses so that apartment owners aren't bothered day and night by people who've seen the apartment on the Portal and aren't really serious about things. It's the caring thing to do. 
            Four blocks of fast-paced rationalizations later, we came to a stop on the corner of one of the most chaotically noisy intersections in our half of Santiago. There is an apartment building there. It is a building that Mr Tabubil and I walk past almost every day. And when we do, we look up that that building and shake our heads and say "Spare me from ever having to live next to this sort of chaos. Ever." And we shake hands and affirm that we won't.
            So I looked the agent firmly in both eyes and said "No."
            The agent put on a puppy-dog face that would have won a muddy Labrador Retriever a reprieve from a year's worth of bath-times.
            "And I came all this way…" He sighed a sigh. "What in the world are you looking for?"
            Raising my voice to be heard while a fire-engine donged past and six taxis took him on with screaming car horns, I told him what I was looking for-  the whole Tabubil spec: square footage, price-range, wants and not-wants -
            The agent's doleful face cleared like a wet Sunday afternoon before an unexpected ray of sunshine.
            "I understand."  He cried. "I understand. Absolutely! You're so incredibly right. Do you hear the noise?" He swept his hand through the air, taking in the whole honking, heaving intersection. "What you want is quiet! I've got another flat - it's exactly the size you're looking for, just a few streets away. Would you like to see..?"
            And, because the address he gave was on a street we knew - and because it was a quiet street, we said yes. We were practically right there anyway.  

When we got there, the street was empty, as advertised, the building was pretty, and according to the agent, the flat in question was at the back, facing out onto a garden. While he rhapsodized, we were joined by his wife. She had armfuls of forms, and it turned out that to even enter the building I had to fill out those forms in triplicate, hand over my RUT (national ID number), and make written promises of exclusivity and follow-up.
            And yet, we still went inside. After all, we were already there. The flat the agent had praised to the skies was barely a quarter of the square footage he'd promised me - and only if you included the building's emergency stairwell - all six flights of it- and the little cupboard in the elevator lobby where you threw out the trash. The kitchen was a swing-door closet fitted out with a single gas burner and a sink the size of a postage stamp, the "matrimonial bedroom" might have fitted a single mattress if you squeezed and didn’t care to close the door, the 'garden' was a rubbish-filled parking lot, and the rest of it, well - my mother-in-law took one look at the beaming agents and leaned toward me and said, out of the corner of her mouth, "Do I ever wish you spoke Dutch right now" and came down with an acute case of the coughs.

            We couldn't get out of there fast enough. 
            Literally. The agent and his wife had blocked the door.
            "Perhaps" they said, fixing me with two pairs of beady eyes, "your expectations are too high. This place is every thing you asked for. Were you imagining a palace?"
            "I was imagining something that half-way approximated what I said I wanted." 
            Standing with his hands gripping both sides of the door, the agent shook his head. I was the most optimistically optimistic gringo who ever tried to buy a property in Santiago. Did I even know how lucky I was? Why - these two flats I was seeing today were the only two flats in my price range in this half of the city. Double what I was quoting was the bare minimum for a place smaller than this. Why - they were dealing with apartments at triple my price fifteen times a day! 

            Considering that his own agency listing on Portal Imobilario had had no less than sixteen properties in or below our price range, I admired his poker face.  Behind me, my mother-in-law's coughing fit had given up all pretense and turned into full-blown giggles.  Ducking under the agent's arm, I slipped neatly through the door into neutral territory.   My mother-in-law followed me, shooting the agent a rather-too-decipherable look and laughing all the way.
            Back down on the street, we found ourselves back in puppy-dog- territory again. The agent and his wife trailed us all the way to the end of the block, thrusting out handfuls of papers and promising that we'd regret not taking the specs of the best place we'd ever see in a year of looking.       
            We didn’t turn back. Blessed are they, it is said, who have not seen, and yet have believed. Blesseder still, I reckon, are those who come to belief sufficiently far in advance that they might go apartment-hunting in very pointy heels - the better for bringing down on the insteps of insufferable real estate agents! 

*I appreciate that this is painting real-estate-agents with a very broad brush. If anyone chooses to feel offended, go sell your real estate with hearts and flowers and bunny-rabbits laid on, and come back to me with testimonials. We'll talk.

Tuesday, July 16, 2013

Cueva del Milodon

At the end of April, while our Aussie guests were here, we all flew together down to the far south of Chile.  We were heading into the pampas – the thousands on thousands of rolling kilometers of open southern grasslands, going to Puerto Natales and the Torres del Paine.
We were going tower hunting.


 

The Mylodon is an giant ground sloth that inhabited Patagonia up until about ten thousand years ago. They were very large animals – weighing in at around two hundred kilograms and standing three meters tall in their socks, and little bony plates (osteoderms) lodged inside their skin. Not many other animals would have tangled with a mylodon. They were tough customers, and it says something about how very tough the humans of these cold, windy parts were that they managed to take all of them out. One by one.


The Cueva del Milodon is a very large cave, where almost a hundred and twenty years ago, in 1895, the German explorer Hermann Eberhard dug up a cache of Mylodon bones and petrified Mylodon scat.  Five minutes later, the place was overrun by looters and treasure hunters, but one hundred and twenty years later, archeologists still haunt the place, digging fitfully in corners, trying to convince visitors that the potholes and debris piles are just how the prehistoric human inhabitants left it.  
              When I first visited the cave nine years ago, Dad and had I considered the extinction a significant blow for interior design.  I mean, really...  Streaky mud floors, creeping damp, salt damage….
            The cave doesn’t need the Mylodon – its two hundred meters of depth are staggeringly impressive all on their own. But a week of wind makes you punchy.  It drives you to desperation, and when you snap, you break out in chintz.  Dad and I considered something in an oversize floral print.  Maybe a tiki bar in the back, to justify a few prehistoric flaming torches.  And oh, the potential for hi-fi!  At the back of the cave, where the wall curves up against the scree slope, the echoes get really big. 
            Dr Tabubil and and I halloo’d the reverberate fjord.  “Tabubilgirl  -erl –erl is a hottie  -hottie -ottie!)”
            Dad looked at us and looked at us and said dryly how pleased he was to see how far the level of human culture had risen since humans moved into the place.

Back then there wasn’t much there: a car park, marked roughly with logs, and a gravel path up the hill to the mouth of the cave –
            Today the Cueva del Milodon has a café, a visitors centre, a ranger station, and an elevated walkway to take you all the way to the cave while walking six careful inches above the pampas grass. On a natural promontory in the mouth of the cave there is a life-size milodon done up in fiberglass and a plexiglass box holding a mummified scrap of genuine milodon skin, with genuine milodon fur on it –
            We duly marveled and went down into the cave.  It’s still hugely impressive – two hundred yawning meters of dark brown echoes and poetry of the gaping cavernous sort. Today, though, you can’t get near the echo wall.  A gravel path circles through the cave, with chain-link ropes on each side and everywhere, signs explaining that only a fraction of the cave floor has been dug up and priceless artifacts lie centimeters beneath the virgin surface in every single direction, so kindly, gently, courteously please stay on the path.  The signs urged, begged, pleaded and even tried for stern nursery tones, but it was patently obvious to even the most credulous viewer that nothing further from virgin earth had existed this cave at any time in geological history –
            The floor of the cave looked like a major European city center during the blitzes of world war two, after the rescue crews had been through the place and added a layer of shafts and ladder holes to the chaos.
            Chileans don’t much like being told where they can – or cannot - walk, and to my discretely outsize pleasure, every square meter of the cave floor that wasn’t actually vertical had recently accumulated a brand new layer of archeological interest – the overlapping footprints of hundreds and hundreds of sneakers and hiking boots.  All together, they made a rather fetching pattern of interlocking divots and caterpillar prints, vaguely reminiscent of a carpet in a low-rent casino in Las Vegas.  It would have gone great with the tiki bar and torches.
            I took a step toward the echo wall, but Sarah blocked my leap across the chain-link rope. 
            “You have to think about examples, Tabubilgirl.” She said, and looked meaningfully at little Laurie hanging about behind me, round about the level of my knees.
            “Yep.”  Miles nodded sadly. “You’re a role model now.  You want him learning bad habits? Do what the sign says except when you don’t because that doesn’t count, forget you ever saw it?  Really, Tabubilgirl?”
            I looked eloquently at the carpet of footprints, and mouthed a rude word over Laurie’s head.
            “He’s two feet tall.” Sarah said. “He notices people, not the background stuff.  You just spent two days playing patty-cake and spot-the-birds-on-poles with him in the backseat of a car. He thinks you’re the best thing to hit the earth since that first time he heard us singing baa baa black sheep.  He’s tracking everything you do like those great big eagles on poles track sick sheep! Do you really want this for your legacy? What comes next?  Running in the street?”
            Well fine, then.  Nine years since I was here last, and now, no echoes. I loitered moodily, sulking and kicking gravel about with my feet and taking bad photographs of the inside of the cave with no flash lighting until Laurie and his dismal parents had cleared a debris pile halfway to the entrance, and then I grabbed Mr Tabubil’s hand, nipped over the chain-link rope, and made a run for the wall.
            “I don’t get this” Mr Tabubil panted as we climbed and slipped our way up the scree slope.“The cave echoes. That’s what caves do. But the echo isn’t any different over here-“
            “HERE!!!” the cave rang.  “HEREHereherehere Here!”
            “Oh.” Mr Tabubil said, very softly, and the cave whispered back to him. I laughed, and the cave laughed.  I tittered and the sound ran back and forth across the roof, chiming like stone bells.
            Mr Tabubil growled a low “Ho Ha Ho.” Rumbles of sound around the walls of the cave, shivering through the rock.  We laughed at each other and the cave laughed back – high, low, happy, gleeful, heated, cruel – until the air rocked and trembled and little Laurie in the mouth of the cave was crying in fear.
            “Are you happy now?”  An exasperated shout came from the cave entrance.
quake
            “Appy!”  The cave called back.  “Ow?  Now?”
            “For Pete’s sake.”  The voice said, disgusted.  “You’ll be running on roads next.  Right in front of him.”
            Holding tightly to each other, Mr Tabubil and I slithered down the scree back to the path, grinning like loons.  I could walk on the paths for another eight or nine years now. I was filled up.

Wednesday, March 20, 2013

We go Shopping.



Mr Tabubil and I have just returned from three weeks holiday – a week in Holland, so that I might see a bit of his country and meet his family, and two weeks together after that in Italy.  Right now, we're in back in Holland.


They day after our boat trip we flew back to Holland - out of a cozy little airport called Treviso about 40 minutes by express bus from Venice.* The airport is small and charmingly built, but the staff there wrapped up every single stereotype you have ever heard about the Italian civil service and tied it with a ribbon.  I’ve never been so glad to get onto a budget holiday airliner in my life.
            We had saved the last treat of our holiday for the every end of it.  Back in Leidschendam we went grocery shopping. We’d brought an extra suitcase along with us to Europe, and on our last day in Holland we stuffed it with Dutch licorice and Dutch chocolate sprinkles and aniseed powder and jam and cookies and blended spice mixes and breakfast cereal (it’s called Brinta, and it looks, tastes and smells like home-made papier-mâché, and don’t ASK what the leftovers do to steel spoons, but Mr Tabubil grew up on the stuff, and I gave up commenting years ago) - exactly 23 extra kilos of comestible stuff.
            At the airport, we discovered that we’d forgotten to pack the curried ketchup. But with two kilos of salty Dutch licorice in our hand luggage to sustain us, we weren’t exactly hurting.

We flew home.

*That day we traveled by foot, by boat, by bus, by plane, by train, and by automobile.  Mr Tabubil was openly regretful that he hadn’t found a way to fit a hydrofoil and donkey-cart into the list.